Cleaning and Maintenance for Your Dimplex Optimyst Electric Fire

As the UK cools with winter’s approach, many households will turn to electric fires to heat their homes cost-effectively.

And it’s vital to maintain your electric fire for efficiency, especially ready for winter when you will use it often.

This article will answer a couple of common questions about Dimplex Optimyst electric fire maintenance. It will also provide a couple of common troubleshooting tips to keep your unit running smoothly.

Cleaning Your Dimplex Optimyst Electric Fire

Why is cleaning your electric fire necessary?

Dimplex recommends a cleaning routine for users of a Dimplex Optimyst fire.

Regular cleaning ensures that your electric fire performs optimally and keeps it visually appealing.

How to clean your Dimplex Optimyst electric fire:

1. 1. Turn off and unplug the unit before starting any cleaning.
2. 2. Remove the mist nozzle by releasing the two red retaining clips on either side.
3. 3. Disconnect the transducer from the power jack and gently lift it out.
4. 4. Remove the sump tank with care to avoid spilling any water left in the tank.
5. 5. Rinse and dry the sump tank with water and dry it with a cloth or paper towel.
6. 6. Reinsert the sump tank into the fire using the guiding slots on the side of the sump casing.
7. 7. Replace the transducer. Ensure it is seated correctly in the recess. Then, reconnect the transducer cable.
8. 8. Re-secure the mist nozzle and replace the water bottle.
9. 9. Refill the water bottle with filtered water to avoid limescale. Screw the top on without over-tightening.
10. 10. Plug in your Optimyst fire and turn it on.

How often should I clean my Optimyst fire?

Dimplex recommends cleaning your Optimyst fire every couple of weeks. For detailed instructions, find your Dimplex manual on Dimplex Support.

Troubleshooting Common Optimyst Electric Fire Issues

1. My electric fire is heating up, but the flame effect isn’t working. How can it be fixed?

The flame effect is one of the key visual attractions of an electric fire. If your fire is producing heat but the flame effect isn’t working, check the following:

• Check that the transducer is seated in the sump unit. Also, ensure the wire is connected.
• The transducer may need replacing if everything seems in place, but the flame still doesn’t work. For Dimplex Optimyst fires, you would need the M011B Ultransmit Transducer.

  

For help with replacing your transducer, check out our guide:

• Guide: Replacing the Dimplex Optimyst Transducer (PDF)
• Buy A New Genuine Dimplex Transducer

2. My fire is on, but the flame effect looks dull.

If the flame effect on your Dimplex Optimyst looks dim, check that all the lamps are on and clean.

• If any lamps are off, ensure they are secured correctly and replace them if necessary.
• Dimplex Optimyst fires use MR16 45-Watt Amber Coloured Lamps.

You can buy genuine Optimyst lamps through UK Spares:

• Buy New Genuine Optimyst Lamps

When Cleaning and Maintenance Aren’t Enough: Getting Genuine Dimplex Spares

Sometimes, despite regular maintenance, your electric fire may need parts. These include a fan, lamp, PCB, or transducer. UK Spares sells all genuine Dimplex Optimyst spare parts. Geniune Dimplex parts help keep your electric fire in top condition.

For help, call the UK Spares team at 01454 620500. You can also view Dimplex Topics on our Support Hub and explore our full range of Dimplex Electric Fire Spares.

With UK Spares, your electric fire will be efficient and attractive. It will keep your home warm this winter.